Shipping policy

We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery times:

Major Cities: 3–5 business days
Other Areas: 4–7 business days

Delivery times may vary during sales, holidays, or due to courier delays.

Shipping Charges

Standard shipping charges will be calculated at checkout.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across selected locations.

Customers are requested to ensure availability at the provided address to avoid failed delivery attempts. The COD is only available for those who pay advance shipping charges.

Order Tracking

Once your order is shipped, you will receive a tracking ID through WhatsApp, SMS, or email to track your shipment.

Delivery Issues

If your package is delayed, damaged, or lost during shipping, please contact our support team on Whatsapp within 48 hours of the expected delivery date.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect addresses or phone numbers.